When is snow removed from the new raised crosswalks, alleys and curb bump-outs downtown?

The new downtown streetscape includes raised crosswalks, walkable alleys and curb bump-outs to help achieve the vision for this project to improve accessibility and pedestrian safety. City crews are responsible for clearing snow and ice from these areas. These areas are snow removal crews’ priority and are done periodically throughout each snowfall event. 

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1. When are streets plowed?
2. When is snow removed from the new raised crosswalks, alleys and curb bump-outs downtown?
3. What part of sidewalks are business owners responsible for removing snow from?
4. How do I report mailbox damage?
5. What special care needs to be taken with the fresh concrete surfaces downtown?
6. Where can questions or concerns be directed regarding snow removal?