What special care needs to be taken with the fresh concrete surfaces downtown?

Only plastic-edged shovels and salt-free grit should be used on new concrete sidewalks. Metal edges and salt cause deterioration. City crews have designed an innovative snow removal plowing edge to ensure the new street surfaces downtown are preserved. 

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1. When are streets plowed?
2. When is snow removed from the new raised crosswalks, alleys and curb bump-outs downtown?
3. What part of sidewalks are business owners responsible for removing snow from?
4. How do I report mailbox damage?
5. What special care needs to be taken with the fresh concrete surfaces downtown?
6. Where can questions or concerns be directed regarding snow removal?